Manage Your Account
How to enter bed/unit details
To be listed on GoldenSHERPA, you must have units/beds in your community listed. The following video is a quick guide on how to update unit/bed information. Watch Video
Edit the company administrator
11. When logged in, from any page select the dropdown box in the top right hand corner of the page. 2. Select profile 3. You can now edit any of the details 4. Make sure to save any changes at the bottom of the page.
Changing your password
When logged in, from any page select the dropdown box in the top right hand corner of the page. 2. Select profile 3. Select “Manage password” on the left hand-side 4. Enter your old password and then your new one. Your password ...
Editing the email preferences
1. When logged in, from any page select the dropdown box in the top right hand corner of the page. 2. Select profile 3. Select “Manage Community Email Notifications” on the left hand-side 4. You can edit either the emails ...
Cancelling your service
We are sorry that you are considering leaving us. 1. When logged in, from any page select the dropdown box in the top right hand corner of the page. 2. Select profile 3. Select “Active Subscription plan” on the left hand-side ...
How to change Payment Details
Go to profile > Payment settings > Change your default payment method.