What is a Long-Term Care Ombudsman?
Long-Term Care Ombudsman:
An advocate for residents of nursing homes, adult family homes, and assisted living facilities.
The Ombudsman program promotes policies and consumer protections to improve long-term services and support at the facility, local, state, and national levels. The program was funded in 1972 under the Nixon administration. Today, a volunteer Ombudsman can help you with a variety of issues. From dehydration to medication issues to family conflicts, volunteers mediate resident concerns, working with facility administration and social workers. Matters that require further intervention are referred to organizations like Adult Protective Services and Residential Care Services.